HubSpot Service Hub Software Certification
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Get HubSpot Service Hub Software Certification Exam Answers 2021 (Updated) and Become a HubSpot Service Hub Software Certified Expert. Using this answer sheet, you will pass the HubSpot Service Hub Software Exam.
HubSpot Service Hub Software Details:
- Questions: The assessment is made up of 60 questions
- Time: 180 minutes to finish the assessment
- Passing Score: 80% or higher to pass
- Retake Period: If you don’t pass, you can take it again after 12 hours
- Validity Period: 12 Months
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- All the questions and answers were gathered from many attempts of the exam.
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Some Updated Questions:
- Which of the following is NOT a stage in HubSpot’s feedback framework?
- What is an advocate?
- Which of the following is NOT an example of an advocacy action?
- How often should a customer effort score survey be used?
- How do you calculate NPS?
- Which of the following is NOT a step when establishing listening posts?
- Which report(s) do yo use to decide which knowledge base articles to write?
- Which of the following is a benefit of phone support?
- When should you consider using a chatbot?
- When should you use multiple ticket pipelines?
- True or false? A knowledge base is a type of self-service.
- An example of an extended value milestone is when a customer:
- How often should you edit your knowledge base articles?
- An example of a customer using self-service is when they:
- Which of the following is a benefit of live chat?
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